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Goldenrise

, CA 95035
United States

Customer satisfaction is our first priority. Please feel free to contact us if you have any questions. You can email us at customerservice@goldenrise.com. We will reply you as soon as possible.

SHIPPING POLICY
Goldenrise provides free shipping for orders over $99.00 within United State except AL and HL via United States Postal Services. Orders to Alaska and Hawaii will require $6.50 flat rate for order less than three pounds. Orders over three pounds will be quoted on order basis. Please email us at order@goldenrise.com . We will contact you as soon as possible.
For other less than $99, Goldenrise will ship out customers’ order by USPS, FEDEX and UPS via “Ground” service. Standard shipping charge of $6.50 will be added on top of order. The time of shipment is determined by product availability. Goldenrise will process each order within 48 hours. Standard shipping usually takes 4-8 business day.

SHIPPING RATES & POLICY

  Orders of $99.00 and Above Orders less than $99.00
Lower 48 States
of U.S.A.
Free via USPS Will ship via USPS, FEDEX or UPS via “Ground” service w/ standard shipping charge of $6.50 added upon the order.
Alaska and Hawaii Less than 3 lbs.: $6.50 3 lbs. or more: Per order basis  

Goldenrise will process each order within 48 hours and the time of shipment is determined by product availability. Standard shipping usually takes 4-8 business days.

Notes: Weights per order over 15 lbs are not applied on above table. Please contact us for shipping fees before placing orders. Thank you for your attention.

RETURN POLICY
Customers may return any un-opened product in its original package for a 50% refund within 15 days upon the delivery of product. There is no refund after 15 days and shipping charges. Goldenrise reserves the right to refuse refunds if there is any evidence of tempering with the products, frauds or abuse of our return policy. Customers are responsible for their own return shipping charges. Please include your name, address, daytime phone number and reason for return along with your product. If you have any questions, please contact return@goldenrise.com directly.

TAX
Sales tax is charged only on orders within California. California State Law requires that we charge 8.25% sales tax on orders.

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